Statement Privacy Policy

Introduction
The General Data Protection Regulation (GDPR) applies from 25 May 2018 and regulates your rights and our obligations when processing personal data. In this document, we inform you (as a customer) about what information we record and for what purpose, and how you can exercise your rights in relation to this information. This privacy statement relates to our webshop.
Berenpop tiles en sanitair BV respects the privacy of all users of its site and ensures that the personal information you provide to us is treated confidentially.

Collection of data
This website stores the personal data known about you as well as the content of the products you have purchased in a database. This data is taken directly from our web shop software. All data are taken from web shop database and are also stored securely here. You have the possibility to ask questions or make comments to us via our contact form. This information is not stored on the website, but forwarded to us as an e-mail.

Data we collect
In the web shop, while making Your order, We have asked You to enter Your name and address details, as well as contact details such as telephone numbers and e-mail address. You will find these details on this website (if you have created an account) and you can check whether the details are correct. If you wish to correct information, or delete information, please notify us via the contact form, and we will correct the data at source. Data necessary for the execution of your order can obviously not be deleted.

We protect your data
We have taken up-to-date protective measures to protect access to this online shop. Your login name and password form the core of this protection. In addition, technical measures have been taken to protect your data from unauthorised intrusion into the web shop. We are happy to inform you how we handle your data from the webshop software, for example when processing your order.
On this web shop, your data and order information are not automatically deleted, You can inform us at any time if you want your file to be deleted from our database.
When you have placed an order, deleting your data is not possible because we need the data to further process the order. This includes making an address label for our carrier, making your data available to our supplier in case of a direct delivery. We also have a retention obligation towards the tax authorities. In addition, it is customary to keep information for longer periods of time, so that service support is also possible in the longer term.